This Code will ensure that the Company and its employees act with
reasonable fairness and probity while dealing with its customers
focusing on the fact that the commitments are fulfilled and the
services are met with the applicable standards.
The Code will ensure that the applicable laws are complied with and customers are treated with principles of integrity and transparency.
The company transparently and on non-discriminatory basis discloses to its borrower(s) about all the information on fee/charges structure prevailing from time to time.
The Company will ensure that the employees are trained to provide relevant information about the Code and to put the Code into practice. 2. Privacy and Confidentiality
Personal information of customers shall be treated as private and
confidential even when the customers cease to be our clients.The Code will ensure that the applicable laws are complied with and customers are treated with principles of integrity and transparency.
The company transparently and on non-discriminatory basis discloses to its borrower(s) about all the information on fee/charges structure prevailing from time to time.
The Company will ensure that the employees are trained to provide relevant information about the Code and to put the Code into practice. 2. Privacy and Confidentiality
The Company will not reveal personal information of the customers, to a third party except in the following circumstances:
If the company has to give the information required under law;
If there is a duty towards the public to reveal the information;
If the interests of the company require to give the information; for example, to prevent fraud;
If the customer expressly gives its consent to reveal the information to group/associate/entities or other companies when they have tie-up arrangements for providing other financial service products/other products.
